Members are urged to call the CPS Optical Provider of their choice ahead of time as many offices now require appointments and will have specific instructions due to COVID-19.

Frequently Asked Provider Questions

Our goal at CPS Optical is to provide our members and their families a simple and straightforward process for receiving eye care. Our network of providers consists mostly of privately owned practices to ensure quality customer care.


A: You can go to the About page for general background information on CPS Optical. If you have a specific question you can email us or call CPS Optical Provider Relations at 212-675-5745.

A: Download and fill out the Provider Request Form. Or call our CPS Optical Provider Relations Department at 212-675-5745 to request an optometrist enrollment kit.

A: Because it makes good business sense. CPS Optical has been successfully helping optometrists build their practices by adding more patients to the patient base for over 40 years. It's really just that simple, participating CPS Optical Optometrists have more patients available to them.

A: This website is a convenience for members and participating optometrists. It helps them find each other and describes a member's benefit based on their organizational affiliation. This means that you will always have a place to go to verify the nature and extent of any given patient's optical benefit. Participating providers can also check patient eligibility, enter claims online and lookup payment status.